Performance

The willingness of participants and take an initiative rather than blaming and giving reasons.

This article answers the following questions,

Productive Attitude - Leadership

What is Performance?

Performance = Work Activities + Results

Performance is work activities plus results.

Let’s understand this by some real-life examples:

Service Provider: Answering the phone is only one activity. But, answering the phone call and resolving the customer problem is known as performance.
Sales Personnel: Making the sales call is only one activity. But, making the sales call and getting an appointment to do a demo or closing the deal is performance.

Simply, performance is the production of valid results.

How to Perform?

Being
It is an attitude of excellence, achievement, and expertise. It insure that everything is done to the best of your ability the first time and every time. It‘s further expressed my willingness to learn. Get’s better and not settle for the get-by.
Doing
It’s not only just do it. But, it’s all about just do it right. It should not letting things fall through the cracks but puts extra effort and volunteering for difficult assignments.
Reporting
It’s all about showing doing and informing the doing.
Feedback
It’s about collecting feedback on doing and reporting.

A strong performer is a consistent exemplary performance even in demanding situations or circumstances.

Characteristics of a strong performer are,

Task maturity is the degree to which a person can work independently to complete the task with the required standards.

It is not necessarily related to the age of a person.

It is the combination of ability and willingness to carry out the work.

Task maturity levels might be different for different people at work but may also vary between different parts of a person‘s job.

For example, a secretary might show high task maturity for dealing with telephone queries but low task maturity for filing.

PROBLEM = Deviation from expectations

Key performance problems are,

One can improve performance by,

Characteristics of Weak Performer

Some of the Characteristics of a Weak Performer are,

One can build an exceptional performance mindset by:

Develop awareness of the powerful relationship between your thinking, your behaviors, and the results you achieve.
Build a positive and powerful energy source that is resilient to a variety of both positive and negative learning experiences.
Develop the strategy of thinking forward, where you approach challenges on the front foot.
Ignite a motivational source that is high-energy, passionate, curiously exploring your best, thriving under pressure, and resilient to performance stressors.
Build empowering beliefs that see you believing in yourself and in what you are doing, despite a range of feedback.
Learn how to approach the future with fortitude through the use of a practical skill-based coping strategy.
Achieve laser-like clarity of focus by taking aim at your performance goals, and learning to focus on the right thing, at the right time, despite distraction.

Great life starts with your strong performance - make it your first priority!