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- Article · Microsoft 365
🔐 CSP Partners: Can’t Access Customer Tenants?
CSP partners locked out of customer tenants? Conditional Access policies in Microsoft Entra ID could be the culprit! Policies blocking unmanaged or non-domain-joined devices often flag CSP logins as "Service provider users," preventing access to Microsoft 365 Admin Center, subscription management, and critical support ticket creation. Learn how to exclude "Service provider users" to restore access and avoid disruptions.
